Privacy Policy

Last Updated: 19 August 2026 · AIAdapter · https://www.aiadapter.com

AIAdapter ("AIAdapter", "we", "us", or "our") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, retain, and protect information when you access or use the AIAdapter website, platform, APIs, applications, and related services (collectively, the "Services").

By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

Depending on how you use the Services, we may collect the following categories of information.

1.1 Account Information

When you create or maintain an AIAdapter account, we may collect information such as:

• Name;
• Email address;
• Company or organization name;
• Account credentials;
• Contact information; and
• Other information you voluntarily provide to us.

1.2 Usage and Technical Information

When you access or use the Services, we may automatically collect certain information relating to your use of the Services, including:

• IP address;
• Device and browser information;
• Operating system;
• Login and access information;
• API usage information;
• Model and service usage information;
• Token or usage consumption information;
• Request timestamps;
• Error and diagnostic information;
• Security and authentication information; and
• Other technical information necessary to operate, maintain, and secure the Services.

1.3 Payment and Transaction Information

If you purchase paid Services, credits, subscriptions, or other products or services, we may collect information relating to your transactions, such as:

• Transaction amount;
• Currency;
• Payment status;
• Billing information;
• Invoice information; and
• Payment-related identifiers.

Payment card information may be processed directly by third-party payment processors.

1.4 Inputs and Outputs

When you use AIAdapter to access AI models, you may submit prompts, instructions, text, images, files, code, or other content ("Inputs").

AI models may generate text, images, code, audio, video, or other content in response to your Inputs ("Outputs").

Depending on how the Services operate and which model or third-party provider is used, Inputs and Outputs may be processed by AIAdapter and/or transmitted to the applicable third-party AI model provider in order to provide the requested Services.

2. How We Use Information

We may use information we collect for the following purposes:

• To create and manage user accounts;
• To provide, operate, and maintain the Services;
• To process and route API requests;
• To provide access to AI models and related services;
• To calculate usage, credits, and charges;
• To process payments and transactions;
• To provide customer support;
• To monitor and maintain the security of the Services;
• To detect and prevent fraud, abuse, unauthorized access, and other misuse;
• To troubleshoot technical issues;
• To maintain and improve the performance, reliability, and functionality of the Services;
• To communicate with you regarding your account, the Services, and important updates;
• To comply with applicable laws and legal obligations; and
• For other purposes reasonably necessary to provide and operate the Services.

3. AI Inputs and Outputs

AIAdapter provides access to multiple AI models and third-party AI service providers through a unified platform and API.

When you submit an Input through the Services, the Input may be transmitted to the applicable AI model or third-party provider for processing and generation of the requested Output.

AIAdapter may process Inputs and Outputs as reasonably necessary to provide, operate, secure, monitor, and maintain the Services.

AIAdapter does not use customer Inputs or Outputs to train its own AI models unless otherwise disclosed to you or agreed with you.

Different AI models and third-party providers may have different policies regarding data processing, logging, retention, training, evaluation, and service improvement.

Accordingly, the data handling practices applicable to your request may vary depending on the model or provider you use.

You should review any applicable third-party terms and privacy policies before submitting sensitive, confidential, or personal information through a particular AI model or service.

4. Third-Party AI Providers

AIAdapter may rely on third-party AI model providers and other third-party service providers to provide the Services.

When you use an AI model through AIAdapter, relevant information may be transmitted to the applicable third-party provider.

Third-party providers may process information in accordance with their own terms, privacy policies, and data handling practices.

AIAdapter does not control the independent privacy or data processing practices of third-party providers.

Different providers may have different practices regarding:

• Data retention;
• Request logging;
• Model training;
• Model evaluation;
• Human review;
• Data storage locations;
• Security measures; and
• Other data processing activities.

Where applicable, your use of a particular third-party service may therefore be subject to additional terms or policies provided by that third party.

5. How We Share Information

We may disclose information to third parties in the following circumstances.

5.1 Service Providers

We may share information with third-party service providers that support our operations, including providers of:

• Cloud hosting and infrastructure;
• Payment processing;
• Authentication;
• Analytics;
• Customer support;
• Security and fraud prevention;
• Monitoring and logging; and
• Other technical or operational services.

These providers may process information on our behalf as reasonably necessary to provide their services.

5.2 Third-Party AI Providers

We may transmit relevant information to third-party AI model providers when necessary to process your requests and provide the Services.

The information transmitted may depend on the model, service, API configuration, and nature of your request.

5.3 Legal and Compliance Requirements

We may disclose information where reasonably necessary to:

• Comply with applicable laws, regulations, legal processes, or governmental requests;
• Protect the rights, property, or safety of AIAdapter, our users, or others;
• Detect, prevent, or investigate fraud, abuse, security incidents, or unlawful activity; or
• Enforce our Terms of Service or other applicable agreements.

5.4 Business Transactions

Information may be transferred as part of a merger, acquisition, financing, restructuring, sale of assets, bankruptcy, or similar corporate transaction, subject to applicable law.

6. Data Retention

We retain information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

• Provide and maintain the Services;
• Maintain user accounts;
• Process transactions;
• Maintain security and prevent abuse;
• Resolve disputes;
• Enforce our agreements; and
• Comply with applicable legal, regulatory, accounting, or other obligations.

Different categories of information may be retained for different periods depending on their nature, purpose, and applicable requirements.

When information is no longer reasonably necessary, we may delete, anonymize, or otherwise dispose of it in accordance with applicable law and our internal practices.

7. International Data Processing

AIAdapter and its third-party service providers may operate in different countries.

As a result, information collected through the Services may be transferred to, stored in, or processed in countries other than the country in which you reside.

Where required by applicable law, we will implement appropriate safeguards for international transfers of personal information.

8. Data Security

We use reasonable technical and organizational measures designed to protect information against unauthorized access, disclosure, alteration, or destruction.

These measures may include access controls, authentication, encryption, monitoring, and other security measures appropriate to the nature of the Services and information involved.

However, no method of transmission or electronic storage is completely secure.

Accordingly, while we take reasonable measures to protect information, we cannot guarantee the absolute security of information transmitted to or stored through the Services.

You are responsible for maintaining the security of your account credentials and API keys and for taking reasonable measures to prevent unauthorized access to your account.

9. Cookies and Similar Technologies

AIAdapter may use cookies, local storage, analytics technologies, and similar technologies to:

• Operate and secure the website and services;
• Remember user preferences;
• Understand how users interact with the Services;
• Analyze performance and usage;
• Improve the Services; and
• Detect and prevent security issues or abuse.

You may be able to control certain cookies through your browser or device settings.

Where required by applicable law, we will obtain appropriate consent before using certain non-essential cookies or similar technologies.

10. Your Privacy Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information.

These rights may include the right to:

• Request access to personal information we hold about you;
• Request correction of inaccurate information;
• Request deletion of personal information;
• Request restriction of certain processing;
• Object to certain processing;
• Request portability of certain information;
• Withdraw consent where processing is based on consent; and
• Lodge a complaint with a relevant data protection authority.

To exercise applicable rights, please contact us using the contact information provided below.

We may need to verify your identity before processing certain requests.

Certain rights may be subject to limitations or exceptions under applicable law.

11. Business and Enterprise Users

If you use AIAdapter on behalf of a business or organization, you may provide personal information relating to your customers, employees, users, or other individuals.

You are responsible for ensuring that you have the necessary rights, permissions, notices, and legal bases required to submit such information through the Services.

Where appropriate, AIAdapter may enter into additional agreements or data processing terms with business or enterprise customers.

12. Children's Privacy

The Services are not intended for children under the age of 13, or such higher minimum age as may be required by applicable law.

We do not knowingly collect personal information from children in violation of applicable law.

If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.

13. Third-Party Websites and Services

The Services may contain links to or integrations with third-party websites, applications, platforms, or services.

This Privacy Policy applies only to information collected or processed by AIAdapter.

AIAdapter is not responsible for the privacy practices, security, or content of third-party services.

You should review the applicable privacy policies and terms of any third-party services you access through or in connection with the Services.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to the Services, our practices, applicable laws, or other operational requirements.

When we make material changes, we may provide notice through the Services, by email, or by other reasonable means.

The updated Privacy Policy will become effective on the date stated at the beginning of the updated Privacy Policy, unless otherwise required by applicable law.

We encourage you to review this Privacy Policy periodically.

15. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Email: help@aiadapter.com